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July 23, 2008

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tom

could you set up the outbound calling portion of ringbranch so that users have the option of calls being cut off instead having an ad inserted. we could than call one more time again listening to two ads without having to involve the other party.

also could you elaborate on the situations in which an ad would come on in 5 minutes as opposed to 15 minutes. is there some formula that you could share with the users to make the service more predictable?

Allen

Tom:

Thanks for the comments and sugggestions. In your first question/suggestion where you said: "could you set up the outbound calling portion of ringbranch so that users have the option of calls being cut off instead having an ad inserted. we could than call one more time again listening to two ads without having to involve the other party."

Yes, this is a good idea and we will try implementing something like this. We could provide some sort of audible beep/tone that only the caller (and not the callee) would hear. This tone would provide notice that an ad is about to interrupt the call and to hang up if desired.

Regarding your second question where you asked: "also could you elaborate on the situations in which an ad would come on in 5 minutes as opposed to 15 minutes. is there some formula that you could share with the users to make the service more predictable?"

Honestly, we haven't figured all of this out yet and don't have a formula per se. This is a work in progress. Basically, our thought process is this--if one specific call costs us $.03 a minute and another one costs us $.005 a minute, then we are obviously going to allow the latter one to go longer without playing an ad as it costs us less money.

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Enhancement List:

  • RingBranch phone numbers in diverse area codes
  • Voice activated dialing
  • Ability to import your contact list